Chapter: 15-31
CUSTOMER SERVICE STANDARDS 

Title: 15 PUBLIC UTILITIES AND CABLE TELEVISION


Click on a table header to re-sort the results.
Click on Chapter Number to display Sections.
Use Search Field to search by Keywords

Section Number Section Heading Latest Version Effective Date
15-3100 POLICY AND APPLICATION View text 1/1/1900
15-3101 NOTICE View text 1/1/1900
15-3102 SUBSCRIPTION INFORMATION View text 1/1/1900
15-3103 EQUIPMENT PROVIDED BY A CABLE OPERATOR View text 1/1/1900
15-3104 CUSTOMER SERVICE CENTERS View text 1/1/1900
15-3105 TRAINING OF EMPLOYEES View text 1/1/1900
15-3106 TELEPHONE STANDARDS View text 1/1/1900
15-3107 BILLING View text 1/1/1900
15-3108 APPOINTMENTS, INSTALLATION AND REPAIR View text 1/1/1900
15-3109 INSTALLATION View text 1/1/1900
15-3110 INTERRUPTION OF SERVICE View text 1/1/1900
15-3111 REPAIR; OUTAGE AND RECEPTION PROBLEMS View text 1/1/1900
15-3112 SUBSCRIBER COMPLAINTS View text 1/1/1900
15-3113 DISCONNECTION AND TERMINATION OF SERVICE View text 1/1/1900
15-3114 SPANISH-SPEAKING CUSTOMERS View text 1/1/1900
15-3115 REPORTS View text 1/1/1900
15-3116 TREATMENT OF PROPERTY View text 1/1/1900
15-3117 CREDITS View text 1/1/1900
15-3118 NO DISCRIMINATION View text 1/1/1900
15-3119 RESERVED View text 1/1/1900
15-3120 RESERVED View text 1/1/1900
15-3121 RESERVED View text 1/1/1900
15-3122 RESERVED View text 1/1/1900
15-3123 RESERVED View text 1/1/1900
15-3124 RESERVED View text 1/1/1900
15-3125 RESERVED View text 1/1/1900
15-3126 RESERVED View text 1/1/1900
15-3127 RESERVED View text 1/1/1900
15-3128 RESERVED View text 1/1/1900
15-3129 RESERVED View text 1/1/1900
15-3130 RESERVED View text 1/1/1900
15-3131 RESERVED View text 1/1/1900
15-3132 RESERVED View text 1/1/1900
15-3133 RESERVED View text 1/1/1900
15-3134 RESERVED View text 1/1/1900
15-3135 RESERVED View text 1/1/1900
15-3136 RESERVED View text 1/1/1900
15-3137 RESERVED View text 1/1/1900
15-3138 RESERVED View text 1/1/1900
15-3139 RESERVED View text 1/1/1900
15-3140 RESERVED View text 1/1/1900
15-3141 RESERVED View text 1/1/1900
15-3142 RESERVED View text 1/1/1900
15-3143 RESERVED View text 1/1/1900
15-3144 RESERVED View text 1/1/1900
15-3145 RESERVED View text 1/1/1900
15-3146 RESERVED View text 1/1/1900
15-3147 RESERVED View text 1/1/1900
15-3148 RESERVED View text 1/1/1900
15-3149 RESERVED View text 1/1/1900
15-3150 RESERVED View text 1/1/1900
15-3151 RESERVED View text 1/1/1900
15-3152 RESERVED View text 1/1/1900
15-3153 RESERVED View text 1/1/1900
15-3154 RESERVED View text 1/1/1900
15-3155 RESERVED View text 1/1/1900
15-3156 RESERVED View text 1/1/1900
15-3157 RESERVED View text 1/1/1900
15-3158 RESERVED View text 1/1/1900
15-3159 RESERVED View text 1/1/1900
15-3160 RESERVED View text 1/1/1900
15-3161 RESERVED View text 1/1/1900
15-3162 RESERVED View text 1/1/1900
15-3163 RESERVED View text 1/1/1900
15-3164 RESERVED View text 1/1/1900
15-3165 RESERVED View text 1/1/1900
15-3166 RESERVED View text 1/1/1900
15-3167 RESERVED View text 1/1/1900
15-3168 RESERVED View text 1/1/1900
15-3169 RESERVED View text 1/1/1900
15-3170 RESERVED View text 1/1/1900
15-3171 RESERVED View text 1/1/1900
15-3172 RESERVED View text 1/1/1900
15-3173 RESERVED View text 1/1/1900
15-3174 RESERVED View text 1/1/1900
15-3175 RESERVED View text 1/1/1900
15-3176 RESERVED View text 1/1/1900
15-3177 RESERVED View text 1/1/1900
15-3178 RESERVED View text 1/1/1900
15-3179 RESERVED View text 1/1/1900
15-3180 RESERVED View text 1/1/1900
15-3181 RESERVED View text 1/1/1900
15-3182 RESERVED View text 1/1/1900
15-3183 RESERVED View text 1/1/1900
15-3184 RESERVED View text 1/1/1900
15-3185 RESERVED View text 1/1/1900
15-3186 RESERVED View text 1/1/1900
15-3187 RESERVED View text 1/1/1900
15-3188 RESERVED View text 1/1/1900
15-3189 RESERVED View text 1/1/1900
15-3190 RESERVED View text 1/1/1900
15-3191 RESERVED View text 1/1/1900
15-3192 RESERVED View text 1/1/1900
15-3193 RESERVED View text 1/1/1900
15-3194 RESERVED View text 1/1/1900
15-3195 RESERVED View text 1/1/1900
15-3196 RESERVED View text 1/1/1900
15-3197 RESERVED View text 1/1/1900
15-3198 MISCELLANEOUS REQUIREMENTS View text 1/1/1900
15-3199 DEFINITIONS View text 1/1/1900